Quality Initiatives

The North Florida Division of HCA strives continually to provide excellent quality care in a safe environment. Our organization is involved in the following state and national healthcare quality initiatives:

• JCAHO and CMS Healthcare Quality Alliance
• Leapfrog Group and National Quality Forum Safe Practices
• Institute for Healthcare Improvement
• Agency for Healthcare Administration

Core Measures

• Acute Myocardial Infarction
• Congestive Heart Failure
• Pneumonia
• Surgical Infection Prevention/Surgical Care Improvement Project (SCIP)

Within each hospital, we utilize a healthcare team to make improvements in the following areas:

• Patient Safety
• Pain Management
• Patient Flow Efficiency throughout the Hospital System

Multiple areas are monitored to evaluate processes and outcomes. Some examples include:

• Hand washing
• Restraints
• Patient Safety Goals
• Resuscitation Practices and Outcomes
• Perinatal Safety
• Appropriateness of Procedures Performed

Working with caregivers from across the country, HCA has invested more than $300 million to develop industry leading technology, systems, and processes to improve patient safety. This is just one part of our commitment to providing a broad range of high quality services that meet the growing and changing healthcare needs of our community.