Patient Safety is a vital concern for all healthcare providers. The 1999 report from the Institute of Medicine, To Err is Human, triggered significant action at HCA. In February of 2000, HCA began an in-depth analysis of patient safety issues within hospitals. This analysis lead to a company-wide commitment to assuring patient safety practices are implemented in every HCA hospital. Through this web site we will share our learnings, our mistakes, and our successes with other healthcare providers in the belief that healthcare providers, working together, can eliminate many patient safety concerns.

Patient safety is our culture

The HCA mission statement affirms that “Above all else, we are committed to the care and improvement of human life.” This simple statement is the foundation of our culture and our passion for patient safety.

Thomas F. Frist, Jr., MD, a co-founder and former chairman, is fond of saying “putting patients first” is the secret of success in healthcare. Jack Bovender, CEO and Chairman of HCA describe the patient safety initiative as a response to the “sacred trust” that healthcare providers have with their patients.

At HCA, Patient Safety is a company-wide effort to ensure that we are using the best practices and the most appropriate, state-of-the-art technology in the medication use process.

Patient safety goals for HCA

Our goal is to create a culture of patient safety as a tangible expression of HCA’s commitment to putting patients first.

  • Establish patient safety as a visible commitment to our "putting patients first" philosophy
  • Move from blaming people to improving processes
  • Improve use of technology to prevent and detect error
  • Use data to identify and measure improvements